FEES
It is my mission to make professional counselling services affordable for everyone. Standard client fees are set and will be communicated to the relevant client/s. Clients will be informed in writing of my billing policies and procedures as well as costs and payment options. In special circumstances due to economic hardship, a lower fee can be arranged on a case-by-case basis. If this is the case, please discuss this with me during the first session.
In addition to weekly appointments, it is my practice to charge for other professional services you may require such as: report writing, telephone conversations which last longer than 10 minutes, attending meetings or consultations with other professionals which you have authorized, preparing records or treatment summaries. Payment schedules for other professional services will be agreed to when they are requested.
You will be expected to pay for each session at the time it is held, unless we agree otherwise or unless you require another arrangement.
Client Cancellation Procedures and Fees:
If you need to cancel a scheduled counselling or coaching session, you must do so at least 24-hours in advance.
If you do not cancel a scheduled appointment with at least 24-hours’ notice, or if you fail to attend a scheduled session (that you have not called to cancel), you agree to pay the full fee for that session.
Understandably, occasionally an appointment will be cancelled or missed due to illness or emergency. However, your regular session day/time has been reserved for you. My schedule does not always allow for a great deal of flexibility concerning continual cancellations, rescheduled appointments, or no-shows.
If you tend to forget appointments, please let me know – I will be happy to email or text you in advance to confirm our sessions. However, you are responsible for keeping track and attending your sessions.
Professional ethics prohibit “barter” (i.e. trading of services or goods) as payment of fees.
You will be notified within 30 days of any changes to the policies, practices, procedures and fees.
If you have any questions regarding my fee policy, please discuss this with me.